This is a list of the best business process outsourcing companies in Kenya. Business Process Outsourcing (BPO) is a business strategy or arrangement whereby a company contracts a third party to take control of some operations and processes.
In no particular order, here is a list of the best Business Process Outsourcing companies in Kenya.
1. Oasis Outsourcing Kenya
Oasis Outsourcing is a Business Process Outsourcing (BPO) company that supports businesses to outsource labour-intensive work, whether for specific tasks such as data entry, data annotation, transcription or customer support services.
Location: Emmark Court, Suite 4, Westlands, Nairobi.
Contact: 0762 791 510.
2. Adept Technologies Ltd
It is a BPO company that supports businesses to outsource labour-intensive digital work in a socially responsible way. The company supports businesses through the provision of high quality services in data management, transcription and captioning, customer support and digital work training.
Location: Blue Violet Plaza, Kamburu Drive, Nairobi.
Contacts: 0747 235 236.
3. Telesky Limited
It is a call centre providing high quality Business Process Outsourcing services to organisations worldwide.
Location: Valley View Business Park, Tower B, 5th Floor, Nairobi.
Contact: 0709 370 000.
4. Hugo Kenya
Hugo Kenya is a top BPO company that provides services such as underwriting support, back office, HR services, e-com support services, accounts and finance services.
Location: Parkside Towers, Mombasa Road, Nairobi.
Contact: 0716 979 320.
The company aims to provide professional, personalised and results driven services to clients and their growing business.
Contact: 0788 481 467.
6. Horizon Contact Center
It is East and Central Africa’s first state of the art and fully on demand international contact centre and Business Process Outsourcing company. It boasts of a world-class facility that is fully enabled to service the regional and global market by deploying the best of breed technology to run its operations 24/7.
Location: Gateway Park, Mombasa Road, Nairobi.
Contact: 020 698 7000.
7. ISON BPO Kenya
It is a leading call center and BPO service provider that has been in operation in Kenya since February 2011. It provides inbound customer service, outbound sales, back office, social media care and data cleanup services.
Location: 3rd Floor, Fedha Plaza, Westlands, Nairobi.
8. Outsourcing Kenya Ltd
The company provides BPO solutions that range from financial services, sourcing of goods and services, facilitation on acquisition of trade documents, entrepreneurial mentorship, training and procurement.
Location: KCB Leadership Centre, Karen, Nairobi.
Contact: 0202 643 582.
9. Daproim Africa
It is an outsourcing firm that offers quality and affordable BPO services and data management services to a wide range of institutions and organisations.
Location: The Mirage, Chiromo Lane, Nairobi.
Contact: 0714 872 040.
10. MNC Consulting Group
It is one of the most trusted and respected BPO companies in Kenya that offers value addition and offers clients the highest quality professional services that address their needs.
Location: Opposite Garden City, Thika Road.
Contacts: 0720 502 505, 0780 306 560.